An Evaluation of Citizen Centric Service of E-Governance through E-Mitra in Jaipur

In the developing countries the aim of the e-governance is to ensure transparent,seamless,
secure and authentic flow of information fair. In this context, an attempt was made to analyze the benefits
derived from 'citizen-government' interface through information and communication technology in the
state of Rajasthan, India.
The present paper highlights level of awareness and its usage derived benefits in terms of travel time
waiting time, no. of trips, cost of travel etc. Government using ICT tools to make a significant impact on
the development and growth of the nation. the use of ICT, especially in the e-mitra has been very
successful and most of the users ha